Krystal Cancun

$$$$||View on mapCancun, MexicoBlvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, Mexico, 77500|
7.8
Very good
|75 photos
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Rooms and Guests2 Guests, 1 room
Krystal Cancun
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, Mexico, 77500·View on map
$$$$
Overall Score
Very good
7.8Very good
Highest Rated
Location9.2
Staff8.4
Comfort8.2
Free WiFi8.1
Lowest Rated
Facilities7.6
Value for money7.6
Who stays here
Families48%
Couples33%
Groups13%
Solo5%

Overview

Overall Score
Very good
7.8Very good
Highest Rated
Location9.2
Staff8.4
Comfort8.2
Free WiFi8.1
Lowest Rated
Facilities7.6
Value for money7.6
Who stays here
Families48%
Couples33%
Groups13%
Solo5%

4-star beachfront resort with all-inclusive dining and nightly entertainment

Dining & Entertainment

Krystal Cancun offers 4 onsite restaurants serving traditional Mexican and international cuisines. The Hacienda el Mortero provides a unique hacienda-style setting with live mariachi performances nightly. Guests also enjoy a pool bar with a swim-up bar, happy hour, and themed dinner nights throughout the week.

Rooms & Views

The Krystal Cancun hotel features luxurious sea view rooms with private balconies overlooking the Caribbean. Each room includes air conditioning, a private bathroom, and tea/coffee maker. The highest floors offer panoramic ocean vistas from the Punta Cancun shoreline.

Leisure & Pools

This Cancun beachfront resort has 3 outdoor swimming pools, including an infinity pool and a panoramic pool with a swim-up bar. A separate kids' pool and hot tub/jacuzzi are available for families. Sun loungers, beach chairs, and umbrellas are provided poolside and on the beach.

Family & Kids

Krystal Cancun provides a Kamp Krystal kids' club with supervised outdoor activities for children. The hotel also has a children's playground, board games, and kids' outdoor play equipment. Babysitting services are available upon request for parents seeking time alone.

Location & Business

The Krystal Cancun resort sits beachfront in Punta Cancun, a 5-minute walk from the Cancun Convention Center and Coco Bongo nightclub. Business travelers have access to 4 meeting rooms accommodating up to 400 guests for events. The hotel also offers car hire, valet parking, and a tour desk for local excursions.

  • Location: Beachfront in Punta Cancun, steps from Coco Bongo and shopping
  • Dining: 4 onsite restaurants including Hacienda el Mortero with live mariachi
  • Pools: 3 swimming pools with a panoramic swim-up bar and kids' pool
  • Family: Kamp Krystal kids' club with supervised outdoor activities
  • Business: 4 meeting rooms accommodating up to 400 guests
  • All-Inclusive: Extensive meal plans covering breakfast, lunch, dinner, and imported drinks

Licence number: 005-007-000112/2025

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Wireless internet is available in the hotel rooms for free.
Other information
Breakfast
You can start your day with a full breakfast, which costs USD 20.0 per person. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of floors:8
Number of rooms:567
Price calendar
Check availability and prices for your dates now!

Rooms and availability

Family Studio Sea View
  • Room size:

    40 m²

  • Bed options:
    1 King-size bed and 1 Sofa bed
  • Shower
  • Balcony
Deal of the
  • Room size:

    32 m²

  • Bed options:
    1 King-size bed
  • Shower
  • Air conditioning
Standard Room Two Double Beds
  • Room size:

    32 m²

  • Bed options:
    2 Double beds
  • Shower
  • Air conditioning
Show 6 more room typesLess

Facilities

Main facilities

Free Wi-Fi

Free Wi-Fi in rooms

Parking

Valet parking

24-hour services

24-hour reception

24-hour security

Babysitting

Babysitting/Child services

Swimming pool

Plunge pool

Infinity pool

Air conditioning
All inclusive
Facilities for kids

Children's play area

Children's pool

Kids club

Children's menu

Sports & Fitness

  • Fitness centre
  • Diving
  • Snorkelling
  • Golf course
  • Yoga class
  • Aerobics
  • Fishing

Services

  • Valet parking
  • Room service
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • All inclusive
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Body wraps
  • Massage
  • Shallow end
  • Make up services

Room view

  • Sea view
  • City view
  • Ocean view

Room features

  • Free Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries
  • Bathroom telephone

Media

  • Flat-screen TV
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock
Show all facilitiesHide facilities

Essential information about Krystal Cancun

💵 Lowest room price 70 £
📏 Distance to centre 10.9 km
✈️ Distance to airport 23.7 km
🧳 Nearest airport Cancun, CUN

Location

Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, Mexico, 77500
Address
The address has been copied.
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, Mexico, 77500
Map view
Blvd. Kukulcan Km 9 Lotes 9 Y 9A Zona Hotelera, Cancun, Mexico, 77500
  • City landmarks
  • Nearby
  • Restaurants
Night club
Coco Bongo
230 m
Night club
The City Nightclub
540 m
Night club
Palazzo
20 m
Beach
Playa Forum
430 m
Beach
Mandala Beach Club
300 m
Night club
Mandala Nightclub
300 m
Paseo Kukulcan km. 9.5 Zona Hotelera
Forum By The Sea
380 m
Night club
Daddy'O
350 m
Amusement Park
Delphinus Dreams
320 m
Punta Nizuc - Cancún 210
Playa Lagarto
430 m
Gallery
Galeria Balance Cancun
530 m
Restaurant
Hacienda El Mortero
210 m
Restaurant
Vips
170 m
Restaurant
Wings Army
180 m
Restaurant
El Mortero Restaurant
210 m
Restaurant
Monkey Business
230 m
Restaurant
Hard Rock Cafe
410 m
Restaurant
Abolengo Cancun
230 m
Restaurant
Hooters Party Center
210 m
Restaurant
Calypso"s Mexican Restaurant
350 m

Reviews of Krystal Cancun

The essence·from guest reviews·past 2 years

We read 4,872 guest reviews so you don’t have to

One honest summary, pulled from every verified stay – no scrolling through hundreds of reviews.

Guests say: good, with trade-offs
rated 7+
4.2/ 5
1,018 reviews
7.8/ 10
2,636 reviews
3.5/ 5
614 reviews
7.4/ 10
604 reviews

FAQ about Krystal Cancun

What are the top attractions to visit while staying at the Krystal Cancun?
Guests of the Krystal Cancun can visit Chac Mool Beach, as well as Playa Langosta, located only 1.4 km from the property and 4.6 km away respectively.
What interesting sites can I visit not far from the 4-star Krystal Cancun?
Guests of the 4-star Krystal Cancun can visit Playa Forum (near the accommodation), or the night Coco Bongo Club placed 5 minutes' walk away.
Is there a parking at the hotel?
Yes, the hotel offers public parking on site.
What are our dining options during the stay at the hotel?
Guests of the hotel can dine just outside the property in a highly rated-8/10 according to reviews-restaurant Restaurante Risotto offering Italian cuisine.
Can I have breakfast at the Krystal Cancun hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the Krystal Cancun hotel.
What time is check-in and check-out at the 4-star Krystal Cancun hotel?
Guests of the 4-star Krystal Cancun hotel can check in from 15:00 to 23:59 and check out from 12:00 to 12:00. Late check-out is also available upon request.
How much does it cost to stay at Krystal Cancun?
The price for a room in Krystal Cancun starts at $95.
What payment methods are available in the hotel?
At the hotel, you can pay using Mastercard, Visa, and American Express.
What room types are available at Krystal Cancun hotel?
Standard Room, Deluxe King Room, and Guest Room are among the room types available at Krystal Cancun hotel.
Which amenities are included in the rooms at the Krystal Cancun?
All rooms of the Krystal Cancun feature a minibar fridge and coffee/tea making machines as well as a personal safe, some of them boast private bathrooms along with a hairdryer and a shower.
Which facilities are available in the Krystal Cancun?
The Krystal Cancun is equipped with a cash machine and a lift as well as a safety deposit box and 24-hour security for safety purposes.
What spa facilities does Krystal Cancun hotel offer?
At a wellness centre and a spa lounge featured at Krystal Cancun hotel guests can receive such spa procedures as body scrub, pedicure, and manicure. Additionally, a plunge pool, a hot tub, and sauna facilities are offered on-site.
Is there a swimming pool in the hotel?
Yes, the hotel features an infinity pool.
Check rooms and rates
Check-in
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Rooms and Guests2 Guests, 1 room